Shipping Method Shipping Charges Limit Per Shipment
USPS Media Mail (US customers only) $1.50 per order Free on order of $35 or more.
First Class/Priority Mail (2-5 days)
$2 per order +
  $0.99 per item		 None
UPS Second Day Shipping
 		 $5.00 per order +
  $1.50 per item		 None
UPS Overnight Shipping
 		 $14.25 per order +
  $1.25 per item		 None


Normal shipping time within the USA
Orders sent by our standard method, U.S. Postal Service (1st Class and/or Priority Mail) normally take 2-5 business days from the day it is shipped.

Next Day and UPS 2 Day orders placed by 10:30 AM will ship same day. Orders placed after 10:30 AM will ship the next business day.

Media Mail orders normally take 4-15 business days for delivery. (1-3 weeks)


P.O. boxes within the USA
Delivery to Post Office boxes can only be made by the U.S. Postal service. There is no upgrade available.


APO/FPO and U.S. territories
Delivery to these locations is only made via U.S. Postal service. Methods available for these locations are Media Mail and First Class/Priority Mail.

Lost or Damaged Shipments
  • If you receive a title that has been damaged or is defective, please e-mail us or call us. We will issue an RA and e-mail you a postpaid label for return of the problem item. We will also send you a replacement via Priority Mail. We must receive the defective or damaged item within 30 days or we will charge you for the replacement.
  • Lost orders: If you feel that your order may have been lost in transit, please call or write us.
If you have further questions, please contact a Customer Service rep for assistance with lost or damaged orders.

International Destinations

Shipments made to destinations outside the USA will ONLY ship to the billing address of the customer, no exceptions.

We ship via "USPS Destination Post Office," which means that the USPS picks up from our warehouse and distributes packages throughout the world to the Post Office in your country for delivery to you. Please be aware that due to shipping restictions or lack of delivery services to certain countries, United Parcel Service Worldwide Express, www.ups.com, may be used and applicable fees or charges may apply.

We use UPS for expedited international orders.  UPS needs a physical address for expedited delivery.

Any customs, taxes, import duties, or any other applicable charges are your responsibility and are collected once the package reaches your country. We have no jurisdiction over these expenses and cannot determine what they may be. Customs polices vary widely from country to country; please contact your local customs office for further information.

Customs, Duties and Confiscated International Shipments

We are not able to lower the value of a shipment for customs purposes. We are not responsible for customs fees. If your customs and /or local government confiscates your order, DVDPlanet will in no way be held responsible. You are, however, responsible for the costs of the discs, shipping and any return shipping charges that are incurred.
Charges for Shipments to Canada
Shipping Method Shipping Charges
(per SHIPMENT)		 Notes
International Mail

 $4.75 per order +
  $0.75 per disc

Please note: a 4 DVD box set will count as 4 discs.
Transit time of 10-20 business days.
International Express Mail

 $25.00 per each order +
  $2.00 per disc 		Please note: a 4 DVD box set will count as 4 discs.
Transit time of 3-5 business days.


Charges for International Shipments (Canada excluded)
Shipping Method Shipping Charges
(per SHIPMENT)		 Notes
International Mail

 $6.00 per order +
  $1.50 per disc 		Please note: a 4 DVD box set will count as 4 discs.
Transit time of 10-20 business days.
International Express Mail

 $30.00 per order +
  $2.00 per disc 		Please note: a 4 DVD box set will count as 4 discs.
Transit time of 3-5 business days.

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