The following e-mail addresses have been organized by the topics you may need to address or you may call a Customer Service Representative toll free at 1-800-818-9693. Our hours are Monday thru Friday from 8 am to 7 pm CT and on Saturday from 9 am to 5 pm CT.

• orders@dvdplanet.com
  Questions about an order? Please remember that orders sent USPS Priority Mail typically take 2 to 4 business days. In all correspondence please be sure to include the user name for your account and the order number in question.
• Inquire about our affiliate program.

Phone

To reach customer service via telephone call toll free at 1-800-818-9693.
Our hours are Monday thru Friday from 8 am to 7 pm CT and on Saturday from 9 am to 5 pm CT.

FAX

• 1-630-775-3355

Mailing Address

• DVD Planet
  PO BOX 1346
  Ottawa, IL 61350-6346
  1-800-818-9693